Chancellor's Annual Customer Service Awards
The University System of Georgia (USG) is serving customers better each day. We are striving to be the best educational system in the nation. Chancellor Hank M. Huckaby is continuing our focus by asking employees to manage continuous-improvement process that emphasizes customer satisfaction and quality of service. The USG Customer Focus Plan serves as both a catalyst and a vehicle to create change in our culture by providing faster, friendlier and easier customer service. These efforts are resulting in improved customer satisfaction, student retention and employee satisfaction.
Chancellor Hank M. Huckaby would like to recognize these outstanding customer service performances in the system. The Chancellor's Customer Service Awards (CCSA) were created to honor employees that have gone "above and beyond" their normal job responsibilities in helping their internal and external customers and consistently promoting customer service excellence.