Outstanding Customer Service Process Improvement Initiative Award

Improvement Initiative’s Name

Name of Individual Responsible responsible for this Initiative

Phone Number of Individual Responsible responsible for this Initiative (e.g. 555-555-5555)

Email Address of Individual Responsible responsible for this Initiative (e.g. jdoe@example.com)

Institution
Select institution... ---------------------------------------- University System Office ---------------------------------------- Abraham Baldwin Agricultural College Albany State University Armstrong Atlantic State University Atlanta Metropolitan State College Augusta State University Bainbridge State College Clayton State University College of Coastal Georgia Columbus State University Dalton State College Darton State College East Georgia State College Fort Valley State University Gainesville State College Georgia College and State University Georgia Gwinnett College Georgia Health Sciences University Georgia Highlands College Georgia Institute of Technology Georgia Perimeter College Georgia Regents University Georgia Research Alliance Georgia Southern University Georgia Southwestern State University Georgia State University Gordon State College Kennesaw State University Macon State College Middle Georgia College Middle Georgia State College North Georgia College and State University Savannah State University Shared Service Center Skidaway Institute of Oceanography South Georgia College Southern Polytechnic State University University of Georgia University of North Georgia University of West Georgia Valdosta State University Waycross College ---------------------------------------- Georgia Public Libraries

We encourage the submission of photos at the time of the nomination entry. Photos will be required if your nominee is selected for an award category.

Upload a photo of the nominee in action

Upload a portrait of the nominee

First Name

Last Name

Phone Number (e.g. 555-555-5555)

E-mail Address (e.g. jdoe@example.com)

Please review Writing Award Winning Nominations to give you additional information for your nomination submission.

Tell us about your nominee’s outstanding customer service accomplishments. Please include information relating to the customer service attributes listed. The information you provide will be used by the Review Committee to determine the recipient of this award. Please limit the length of your nomination to 1-3 pages of text (up to 5 pages including supplemental materials).

Describe how this nominee's actions/accomplishments go above and beyond normal job duties.

• Describe how the nominee has taken on additional responsibilities, making improvements in the way service is delivered, or giving personal time and resources to serve customers.
• Include specific examples, how success was measured (baseline measures and current performance measures that demonstrate improvement), results of service, and the time frame when service was provided. Be sure to address all criteria for the specific award category.
• New criteria this Year! Please include the nominee's internal customer service performance that resulted in improved employee satisfaction for other state employees and/or facilitated their internal customers' ability to provide improved service to their own customers.
• Awards or honors already given for this effort

You may attach any additional materials that support the nomination.
Include endorsements from leaders or customers that share specific actions and their benefits, job performance measurements or survey results showing high performance and/or improvement over specific periods of time

NOTE: Documents must be in Word, Excel, Power Point or PDF formats.

First Name

Last Name

Phone Number (e.g. 555-555-5555)

E-mail Address (e.g. jdoe@example.com)