Call Center/Service Desk/Helpdesk Excellence Award

Call Center/Service Desk/Helpdesk Name

Call Center/Service Desk/Helpdesk Manager

Call Center/Service Desk/Helpdesk Manager’s Phone Number (e.g. 555-555-5555)

Call Center/Service Desk/Helpdesk Manager’s Email Address (e.g. jdoe@example.com)

Institution
Select institution... ---------------------------------------- University System Office ---------------------------------------- Abraham Baldwin Agricultural College Albany State University Armstrong Atlantic State University Atlanta Metropolitan College Augusta State University Bainbridge College Clayton State University College of Coastal Georgia Columbus State University Dalton State College Darton College East Georgia College Fort Valley State University Gainesville State College Georgia College and State University Georgia Gwinnett College Georgia Highlands College Georgia Institute of Technology Georgia Perimeter College Georgia Public Library Service Georgia Research Alliance Georgia Southern University Georgia Southwestern State University Georgia State University Gordon College Kennesaw State University Macon State College Medical College of Georgia Middle Georgia College North Georgia College and State University Savannah State University Skidaway Institute of Oceanography South Georgia College Southern Polytechnic State University University of Georgia University of West Georgia Valdosta State University Waycross College

We encourage the submission of photos at the time of the nomination entry. Photos will be required if your nominee is selected for an award category.

Upload a photo of the Call Center/Service Desk/Helpdesk in action

Upload a portrait of the Call Center/Service Desk/Helpdesk

First Name

Last Name

Phone Number (e.g. 555-555-5555)

E-mail Address (e.g. jdoe@example.com)

Please review the Tips for Writing Award Winning Nominations to give you additional information for your nomination submission.

Tell us about your nominee’s outstanding customer service accomplishments. Please include information relating to the customer service attributes listed. The information you provide will be used by the Review Committee to determine the recipient of this award. Please limit your description to 700 words or less.

• Courteous: Greet the customers promptly and courteously.
• Helpful: Honor your commitments in a timely manner.
• Accessible: Listen to the customers with respect. Be polite. Focus on their perspective.
• Responsive: Continually redefining plans and reshaping services around those expectations.
• Technology: Ability to integrate new technologies that provides new ways of support to the customer

Awards or honors already given for this effort

You may attach a document in support of your Call Center/Service Desk/Helpdesk

NOTE: Documents must be in Word, Excel, Power Point or PDF formats.

First Name

Last Name

Phone Number (e.g. 555-555-5555)

E-mail Address (e.g. jdoe@example.com)